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Username and Password not working? First thing you need to do is refresh your browser.  If you are an AOL user, make sure all parental controls are turned off. We have heard from some AOL users who never turned them "on", but when they went in and turned them "off" anyway - they got right in. Make sure if you are copying and pasting that there isn't an extra blank space added at the beginning or the end. Either one will deny you access. You may want to also check the Security level on your computer. Click on the "Tools" tab on your browser bar, select "Internet Options", click on the "Security" tab and then "Custom Levels". If it is set on High, you may want to move it to Medium.   

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